Training

SilverCloud provides training for teams to become fully competent in the role of as supporter. This is delivered through a combination of live training and e-learning modules. Topics covered are described below.

Supporter training - suitable for anyone who will be supporting clients using SilverCloud programmes, covering the following main areas:

• The role of the supporter
• Demonstration of a supporter account
• Programmes overview

Administrator training - covers everything platform administrators need to know including managing supporter accounts, platform settings and reporting.