Deactivated Client Status

Summary

Some services deactivate clients after a period of time or as a result of certain exclusions during sign up. We have made the following changes to make it easier for supporters to identify and manage the deactivated clients in their service.

Deactivated tab

Deactivated clients are now shown under a "deactivated" tab, separately from other clients on the client table. 

Reduced actions

The action drop-down list now only includes the actions that can be completed for deactivated clients. 

Clearer messaging

Within a client's review panel, the supporter is clearly informed that the client is deactivated.